Free Medication Delivery

Our free prescription delivery service, is the perfect solution for: 

  • people who are ageing 
  • people living with complex health conditions 
  • people with limited mobility 
  • parents of newborns, toddlers or school age children with ongoing medical needs 
  • people living with disability 
  • people living with mental health conditions 
  • people who don’t drive or find it hard to shop in-store.

Our friendly drivers will bring your prescription order directly to your door – quickly and safely.  

Get the friendly, personalised service you deserve, all from the comfort of home. 

Getting started with free prescription delivery is as simple as… 

  1. Completing the form below.
  2. Chatting to a team member, who will reach out to you, so we can setup your delivery account.
  3. Supplying your prescription to us electronically or in person! 

Set up your free prescription delivery

Free prescription delivery frequently asked questions

Fill in our web form above to set up a delivery account, your preferred Community Care Chemist store will be in touch to get your medication ordering and delivery preferences set up. Alternatively, you can pop into your nearest store and ask your pharmacist about setting up delivery of your prescription. 

Prescription deliveries are paid monthly via account invoice. Your outstanding account charges are sent to you at the start of each month via email. Your payment is then due to us within 30 days of receiving your account charges. Your payment can be made via direct debit (preferred), in store, or via bank transfer.  

If you’d like to setup a direct debit for your prescription orders, please fill in our credit application form online

Free home delivery for prescriptions is available to residents in Geelong, Lara and Leopold. 

Same day delivery is available for all prescriptions orders made by 9.00am that day. Orders placed after 9.00am will be delivered the following business day.  

Urgent on the day medication delivery for orders placed after 9.00am can be arranged for a $15 delivery fee, please chat to your nearest pharmacy to arrange.

Prescription medications including medications in their original packaging or via dose administration aids (e.g. blister style Websterpaks, sachet systems or packettes and pill boxes). You can add over the counter items to your standing prescription medication order as needed, chat to your nearest Community Care Chemist to arrange.

No, as long as your order contains prescription medication, the delivery is free! 

Medicines and pharmacy deliveries cannot be left unattended at a residence, only handed directly to the patient or carer.  

A ‘MISSED DELIVERY NOTICE’ will be left at your residence advising that a delivery was attempted, and items have been returned to your dispensing pharmacy for you to collect.  

Please note, if a delivery is requested again, you will incur a $15 delivery fee.

Due to traffic and other factors outside our control, you cannot be allocated a delivery time, only a delivery day.

You are welcome to nominate the most suitable day Monday to Friday for you to receive your prescription medication delivery. 

At this time, our delivery service is only available Monday to Friday. 

Free delivery is only available once per week per customer, any additional medication deliveries will be charged at $15 per delivery. 

Meet our delivery drivers

Terms & Conditions

  • We require the original paper prescriptions, which we can collect before your first delivery or you can drop into your local store. E-scripts can be emailed, texted or sent in via the MedAdvisor app to your selected pharmacy.
  • Free delivery is for orders containing a prescription. 
  • Accounts will be sent via email on a monthly basis.
  • Free home delivery is available to residents in Geelong, Lara and Leopold